Thrive at Work Oxfordshire

Terms and Conditions

About this website

This site is owned by Oxfordshire County Council and operated by the Public Health Team. In this notice, we explain the terms on which Oxfordshire County Council provides the information on this site. By accessing this (Thrive at Work Oxfordshire) website you are agreeing to the terms set out below. If you have any questions or comments please contact our Public Health Team.

Changes to these conditions

Oxfordshire County Council may change the terms and conditions for using this site. The current terms will be displayed on these pages.

Choice of law and jurisdiction

If any dispute arises out the use of this website you agree that these terms shall be governed by and interpreted in accordance with English law and be subject to the exclusive jurisdiction of the English courts.

Data

Oxfordshire County Council is committed to the highest standards of quality in the information provided on this site. Despite our best efforts, the information contained within this website may become out of date over time. If you think that there are any errors or out of date information please contact Public Health, saying which page is in error. Thank you for your help.

Intellectual property rights

Oxfordshire County Council owns the copyright and all other intellectual property rights associated with the content of this website except where otherwise stated. You are welcome to print individual pages or store them in electronic form on a computer/device for your own personal use. You may not reproduce, modify, broadcast, use for financial gain, or use for anything other than personal use any material on this site without first getting permission from the copyright holders or owners concerned.

Register for an account

Track the progress of your reports.
Online forms are pre-filled with your personal details.
Save partially completed forms to complete later.

Using any information provided on the site

While every care has been taken to ensure the accuracy of the information on this site, Oxfordshire County Council accepts no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, Oxfordshire County Council is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action.

Disclaimer for links to other sites

This website may include links to other websites to help you find other relevant information quickly and easily. Oxfordshire County Council does not endorse or approve the contents of any third party websites to which these pages are linked and does not accept any liability for action you may take as a result of relying on information or advice obtained from such sites.

Liability

We will not have any liability to you for any loss suffered by you which arises from your use of this website and you acknowledge that you are using this website at your own risk. Nothing in the Terms limits our liability for fraudulent misrepresentation or personal injury or death caused by our negligence.

Your statutory rights

Nothing in the Terms affects your statutory rights as a consumer.

Indemnity

You will indemnify us against all loss or damage which we may incur as a result of any breach of the Terms by you.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under the Terms if the delay or failure arises from any cause which is beyond our reasonable control.

Variations to the Terms

We may amend the Terms at any time. All amended terms will be effective on the date they are first published on our website.

Data Protection

We will comply with all relevant data legislation in connection with our obligations under the Terms.

Fraud

You acknowledge that we are entitled to provide your personal data to any appropriate body or authority where we suspect you of committing or attempting to commit fraud.

Governing law and jurisdiction

The Terms are governed by and will be construed in accordance with the laws of England and any disputes which arise will be subject to the exclusive jurisdiction of the English courts.

Disclaimer for suppliers/businesses named on the site

Where Oxfordshire County Council provides details of companies, firms or individuals in business directories or other pages on this site the description of the goods or services they provide is based upon information supplied by them. Oxfordshire County Council cannot confirm that they are legally entitled or professionally qualified to carry on a particular trade, business or profession and bear no liability for merely supplying their details. You should check any information obtained from the website before you act upon it.

Trademarks

All trademarks that may appear on the site are acknowledged and are the property of their respective owners.

Interactive areas

The website may include bulletin boards, discussion groups and other public areas that allow feedback to Oxfordshire County Council and interaction between users. Oxfordshire County Council does not control the information posted to these areas but it does expect contributors to comply with the following rules and also to any additional rules that may be introduced for a particular forum (the need to register for instance) Oxfordshire County Council may delete, move or edit any messages it deems unsuitable without giving a reason. You are solely responsible for the content of your messages and agree to indemnify Oxfordshire County Council for any loss that we may suffer because of your action. By submitting messages to our site you are giving Oxfordshire County Council the right to reproduce, adapt, make available, distribute and sub-license the message in whole or in part and in print or electronic form. Any message you post must not:

contain advertising for goods or services or try to make business use of the site
contain anything unlawful, threatening, abusive, libellous, indecent
mislead others about who has posted the message
use language that offends in any way, in particular, anything that is of a racist, sexist, nationalistic, cultural or religious nature
contain a virus or any other harmful software

Oxfordshire County Council retains the right to prevent you from accessing the interactive areas of the website if you contravene these terms.

Using the website for consultation

The information you provide as part of this consultation will / may be made available to agents who help with our research. Oxfordshire County Council is committed to open government and so may make public the responses it receives to this consultation. If you do not want all or part of your response (including your identity) to be made public, please state in the response which parts you wish us to keep confidential. Where confidentiality is not requested, responses may be made available to any enquirer, including enquirers outside the UK, or published by any means, including on the Internet.

Use of Java and/or ActiveX components

There may be pages on this site that use Java scripts or ActiveX elements to enhance their appearance or functionality. Oxfordshire County Council appreciates that because it is possible to use these add-ins to make changes to the settings on a PC some users may have disabled them in their browser, or their office network may not allow them. If this is true for you then you may find that there are pages that may not display properly, or the interactive elements will not work for you. We hope that this will not spoil your use of this site.

Cookies

What is a cookie?

A cookie is a small text file that a website transfers to the browser on your computer's hard disk so that the site can remember who you are.
A cookie will typically contain the name of the website from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
We cannot identify you personally by using a cookie. Cookies store no personal data and are not used to gather personal information.

How does Oxfordshire County Council use cookies?

To collect statistics about your use of our website, such as when you last visited the site. This information is used to improve the user experience on our website.
To make our job applications system more convenient to use by maintaining your login session between screens, so you don't have to log back in continually.
To help us embed useful maps and videos from Google Maps, YouTube and Vimeo.
In order to deliver the best possible experience, the site needs to know if you have JavaScript enabled. Instead of querying your browser each time a page loads, a cookie is set instead.
Monitor visitor behavioural to see how users are completing forms/transactions and improve user experience.

Enabling or disabling cookies

We recommend that you allow all cookies set by this site as they help us provide you with a better service.
If you decide to delete or disable our cookies then you may not be able to access certain areas or features of our website.
Information about how to enable or disable cookies is available on the about cookies website.
Cookies used by Oxfordshire County Council, do not infringe on your privacy or threaten your computer's security.

Cookie pop-up

You may see a cookie pop-up welcome message when you visit. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Name	Typical content	Expires
__popupCookie	Tracks if a user has visited the site and see the cookie pop-up message	9999 days

Google Analytics

We use Google Analytics to collect information about how visitors use our site. This information is used for reporting purposes and to help us improve the customer experience on our site. Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. The cookies set by Google Analytics are as follows:

Name	Typical content	Expires
__ga	Registers a unique ID that is used to generate stats on how the visitor uses the website	2 years
__gat	Used by Google Analytics to throttle request rate	1 day
__gid	Registers a unique ID that is used to generate stats on how the visitor uses the website	1 day

You can opt out of Google Analytics cookies.

YouTube

We use YouTube to house our video content, which is then embedded within our site. YouTube uses cookies. For example, to monitor the effectiveness of their marketing campaigns and to monitor visitors and pages viewed. For more details please view the YouTube Privacy Policy|.

Fix My Street

Fix My Street is a service we use to allow customers to report problems on the streets and roads. Below is the list of cookies and services that this part of the site can use.

Name	Typical Content	Expires
fixmystreet_app_session	A unique random identifier	When the browser is closed, or four weeks if “Keep me signed in” is ticked

Hotjar

Hotjar is a visual way to understand a user's behaviour on our website and provides customer feedback, and surveys and creates anonymous heatmaps of customer journeys. Hotjar does not track or record visitors who have cookies disabled. More information is available on the Hotjar website.

Name	Description	Expires
_hjUserId	This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions.	1 year
_hjClosedSurveyInvites	This cookie is set once a visitor interacts with a survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.	1 year
_hjDonePolls	This cookie is set once a visitor completes a poll using the feedback poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.	1 year
_hjMinimizedPolls	This cookie is set once a visitor minimises a feedback poll widget. It is used to ensure that the widget stays minimised when the visitor navigates through your site.	1 year
_hjDoneTestersWidgets	This cookie is set once visitors submit their information in the recruit user testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.	1 year
_hjMinimizedTestersWidgets	This cookie is set once a visitor minimises a recruit user testers widget. It is used to ensure that the widget stays minimised when the visitor navigates through your site.	1 year
_hjIncludedInSample	This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.	When the browser is closed

You can opt out of Hotjar tracking by turning on the Do Not Track header in your web browser.

Customised online advertising

Facebook Pixel

We have installed tracking code on all pages of this website to help us learn more about Facebook users' interests in the site. The aim is to make sure that any advertising we create is as relevant as is reasonably possible for our audience. Facebook Pixel enables us to create 'custom audiences' within Facebook to target Facebook adverts at groups of people who have visited certain pages. It also helps us to measure how effective our Facebook adverts are. We cannot identify individual visitors to our web pages by using Facebook Pixel. You can opt out of receiving these targeted adverts by visiting the Your Online Choices website or the Facebook advert preferences page.

Mailchimp

We use Mailchimp to send emails and alerts to people who subscribe to them. We also use Mailchimp to help us make our online advertising more relevant. Mailchimp enables us to target Facebook adverts to subscribers whose email addresses also show that they use Facebook. We also use Mailchimp to help us find people with similar interests on Facebook. We cannot identify individual Facebook users by connecting Mailchimp with Facebook and we will only do so if you opt-in when subscribing to emails.

SkyTv Adsmart

We use SkyTV AdSmart to track marketing campaigns we produce shown on TV (Sky, Virgin Media etc). These campaigns promote our web content, news items or documents. We use a tracking code on those adverts to identify the IP address of users who click on those links that lead to our website. The broadcaster may analyse the data to understand the performance of the campaign. This would only apply to data associated with their own customers, and it would be processed by them. Customers of the broadcaster will have already consented to it using and storing their data. We cannot identify individual visitors to our web pages and any data supplied is anonymous.

Availability

Our intention is to make this web service available 24 hours a day, seven days a week. However, it is possible that on occasion it may be unavailable for very short time periods to permit maintenance or other development activity to take place. We have set our internet service standard at 98 per cent availability. Axzona currently monitors our website availability, and you can view monthly statistics.

Privacy

Our privacy notice explains how and why information about you will be used and stored by us. An easy read version of our privacy notice (pdf format, 1.3Mb) is also available. We currently have a COVID-19 privacy notice (pdf format, 65KB) for the ongoing pandemic emergency response.