This accessibility statement applies to
- our Thrive at Work Oxfordshire website - thriveatwork.oxfordshire.gov.uk
This website is run by Oxfordshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300 per cent without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach level AA of the
Web Content Accessibility Guidelines (WCAG). These are the international standards for accessible websites and content.
How accessible this website is
We know some parts of this website aren’t fully accessible, for example:
- some older PDF documents may not be fully accessible to screen reader software
- some videos may not have captions and/or transcripts
- some images may not have descriptions of what the image shows
- colour contrast makes it hard to read the text in some parts of the website
- information about external links that open in a new window may not communicated to touch screen readers and may cause an unexpected change in context.
- embedded YouTube and Vimeo video iFrames may not always contain a title and this content may be difficult to perceive for screen reader users.
Feedback and contact information
We’re always looking to improve the accessibility and usability of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements,
contact the Public Health Team.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,
contact the Equality Advisory and Support Service (EASS).
Technical information
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the
Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
The content that is not accessible is listed below. Please note this section is currently under review and we will be undertaking a comprehensive audit by 29 December 2026.
Images, illustrations and icons
The alt tags on some of our Some images and illustrations can be more descriptive. Some icons use alt text unnecessarily, which duplicate the meaning of accompanying text.
Videos
Some videos may not contain captions, whilst videos do not have accompanying transcripts.
Contrast
Some elements may not contain adequate colour contrast.
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services, but may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.2 success criteria 4.1.2 (name, role value).
We will continue to improve the accessibility of documents, prioritising those that are viewed most often.
Disproportionate burden
We don't believe that the cost required to fix these issues are a
disproportionate burden within the meaning of the accessibility regulations. We will review this decision as issues arise.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.2 success criterion 4.1.2 (name, role value).
The accessibility regulations
don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters, posters or campaign materials that might still be published and accessed through our website.
Any new PDFs or other documents we publish should meet accessibility standards.
How we tested this website
This website was last tested in September 2026 by our IT colleagues.
Oxfordshire County Council continuously monitors the website using
SiteImprove and manual checks and browser extensions.
What we’re doing to improve accessibility
We're doing our best to try to fix the issues outlined above. We continually monitor the accessibility compliance of our site and have weekly automated updates. Improving our site is part of the Digital Teams' daily work.
Feedback and contact
If there are specific contact details for a page or section, a 'contact us' link will appear on that page.
This statement was prepared in September 2026. It was last reviewed in September 2026.
